Privacy Policy

Privacy Policy

Under the principles of the Data Protection Act 1998 we need to inform you that we hold a record of all the details we need for setting you up and servicing you as a customer. This includes special delivery instructions and dietary requirements if applicable. This information may also be used as a basis for sending you information we think will interest you. Should you wish not to be included in this please tick the opt-out box at the point of ordering, but obviously we need the information on file to service you as a customer. If our records of your name, address, telephone number or any other special information are in any way inaccurate please let us know as we want to maintain up to date records and within legal requirements.We are committed to ensuring that your privacy is protected at all times. Any information that you provide will be handled in accordance with this privacy policy. We may change this policy from time to time by updating this page and so you should check it regularly to ensure that you are happy with any changes.


Cookies are small files which are placed on your computer's hard drive. Cookies help this website to analyse traffic and visitors and help our site respond to you as an individual.For your reassurance - A cookie can be thought of as your online ID card, which tells our website information about your order and user details. Cookies are not computer programs and can't read other information saved on your hard drive.They cannot be used to spread viruses, or get a user's e-mail address etc. They only contain and transfer to the web site as much information as the users themselves have disclosed to that web site.We use traffic log cookies to identify which pages are being used on our site and analyse visitor behaviour through statistics. We do not use them for any other purpose other than general website analytics where all data is anonymous.Cookies are used on this shopping site; we need them to process your order and assume that by placing an order you agree to the use of cookies.If you wish to proceed with cookies disabled, you could phone us with your order on 0121 809 9001 or email We will send you an invoice with payment instruction to how to pay by bank transfer. With confirmation of full payment received your order will then be processed as would as if received as an online order.

Data we collect about you

We may collect the following information about you:i) Your Name ii) Company Name iii) Telephone Number iv) Email Address v) Any postal addresses and delivery instructions vi) dietary requirements if applicableThis information will be taken from you at the time that you make a purchase through our online store or make contact with us through the contact us page on our online profile. This will help to setup your account and service you as a customer.

Payment Details

We know that when you shop online, you want to know that your name, address, credit card details and any other information you give us is kept safe and secure, and we promise to do that. We do not give any of the data you give us to any third party. All credit card information is encrypted and even our staff cannot see all the details.

Controlling your information

You may request details of personal information that we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you, please contact us.If you believe that any information, we hold about you is incorrect or incomplete then please write to or email us as soon as possible and we will promptly correct any information found to be incorrect.

Intellectual Property

You acknowledge and agree that all copyright, trademarks and all other intellectual property rights in all materials and/or content made available as part of your use of this website shall remain at all times vested in us. You are permitted to use this material only as expressly authorised by us.

You further acknowledge that any other use of the material and content of this website is strictly prohibited and you agree not to (and agree not to assist or facilitate any third party to) copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works of such material and content.

Third Party Websites

As a convenience to and customers, the and sites include links to other web sites or material which are beyond its control. and is not responsible for content on the Internet or World Wide Web pages, or any other site outside the and sites.